Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Bibia247.com (the “Platform”), operated by:

• Comfy Plus Technologies (United States)
• Teralogic Software Solutions, Ltd. (Ghana)

(collectively, “Company”, “we”, “our”, or “us”).

By accessing or using the Platform, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old to use the Platform.

By using Bibia247.com, you represent and warrant that:

• You have the legal capacity to enter into binding agreements
• All information you provide is accurate and complete

2. Nature of the Platform

Bibia247.com is an online marketplace that connects buyers and sellers.

We:

• Provide the platform and tools for transactions
• Do not own, control, or guarantee the products or services listed by sellers
• Are not a party to transactions between buyers and sellers

3. User Accounts

To use certain features, you must create an account.

You agree to:

• Keep your login credentials secure
• Be responsible for all activity under your account
• Notify us immediately of unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Seller Responsibilities

If you sell on Bibia247.com, you agree to:

• Provide accurate product descriptions and pricing
• Fulfill orders promptly
• Comply with applicable laws and regulations
• Honor refunds, returns, and warranties as stated
• Not list prohibited or illegal items

You are solely responsible for:

• Inventory accuracy
• Product quality
• Shipping and delivery

5. Buyer Responsibilities

If you purchase through the Platform, you agree to:

• Provide accurate payment and shipping information
• Pay all applicable fees and taxes
• Review product details before purchasing

6. Payments

Payments may be processed through third-party providers, including:

• Card payment processors
• Mobile money providers (e.g., MTN MoMo)

By making a transaction, you agree:

• To comply with the terms of the payment provider
• That we are not responsible for payment processing errors

We may facilitate payouts to sellers but are not a financial institution.

7. Fees

We may charge fees to sellers and/or buyers, including:

• Transaction fees
• Listing fees
• Payment processing fees

All applicable fees will be disclosed before being charged.

8. Prohibited Activities

You agree not to:

• Use the Platform for illegal activities
• Post false, misleading, or fraudulent content
• Circumvent payment systems
• Interfere with platform security
• Upload harmful code or malware
• Harass or abuse other users

We reserve the right to remove content and suspend accounts involved in prohibited activities.

9. Disputes Between Users

Disputes between buyers and sellers should first be resolved between the parties.

We may:

• Provide dispute resolution tools
• Intervene at our discretion

However, we are not obligated to resolve disputes and are not liable for user disagreements.

10. Refunds and Returns

Refund and return policies are determined by individual sellers unless otherwise specified.

We may provide platform-level guidelines, but:

• Sellers are responsible for honoring their policies
• We are not liable for refund disputes

11. Intellectual Property

All Platform content, including:

• Logos
• Designs
• Software
• Text

is owned by or licensed to the Company.

You may not:

• Copy, modify, or distribute Platform content without permission

Users retain ownership of content they submit but grant us a license to use it for operating the Platform.

12. Platform Availability

We strive to keep the Platform available but do not guarantee:

• Continuous operation
• Error-free performance

We may:

• Modify or discontinue features
• Perform maintenance
• Restrict access as needed

13. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for:
  • Seller conduct
  • Product quality
  • Delivery failures
  • Payment issues from third parties

Your use of the Platform is at your own risk.

14. Indemnification

You agree to indemnify and hold harmless the Company from any claims arising out of:

• Your use of the Platform
• Your violation of these Terms
• Your transactions with other users

15. Termination

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or harmful behavior

You may stop using the Platform at any time.

16. Governing Law

These Terms are governed by:

• United States law for Comfy Plus Technologies
• Ghanaian law for Teralogic Software Solutions, Ltd.

Depending on your location, disputes may be handled in the appropriate jurisdiction.

17. Changes to Terms

We may update these Terms from time to time.

Changes will be effective upon posting. Continued use of the Platform constitutes acceptance.

18. Contact Information

If you have questions regarding these Terms:

United States

Ghana